Cookie Policy

Slotbox Casino – Cookie Policy

This Cookie Policy explains how Slotbox Casino, accessible at https://slotbox-casino-uk.com, uses cookies and similar tracking technologies when you visit our website. It also explains what choices you have regarding their use.

Please read this policy alongside our Privacy Policy, which sets out further details about how we handle your personal data.

Who We Are

Slotbox Casino operates under a licence issued by the UK Gambling Commission, which permits us to offer real-money online casino games to players in Great Britain. We are committed to operating transparently and in full compliance with applicable UK law, including the UK General Data Protection Regulation (UK GDPR), the Privacy and Electronic Communications Regulations 2003 (PECR), and the guidance published by the Information Commissioner’s Office (ICO).

Our registered contact for data and privacy matters is reachable at: [email protected]

What Are Cookies

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function properly, to improve performance, and to provide information to website owners.

Cookies can be “session cookies”, which are deleted when you close your browser, or “persistent cookies”, which remain on your device for a set period or until you delete them manually. They can also be “first-party cookies” set directly by Slotbox Casino, or “third-party cookies” set by external service providers whose tools we use on our site.

Under PECR, we are required to obtain your consent before placing any cookies on your device that are not strictly necessary for the website to function. We do this through a cookie consent banner displayed when you first visit our site.

How We Use Cookies

We use cookies for several purposes, all of which are described in detail below. Where consent is required, we only activate those cookies once you have given it.

Strictly Necessary Cookies

These cookies are essential for the website to work. They enable core functions such as security, account login, session management, and access to protected areas of the site. Without these cookies, services you have requested, such as logging into your player account, cannot be provided.

Strictly necessary cookies do not require your consent under PECR. They are activated automatically and cannot be switched off through our cookie preferences tool. You may set your browser to block these cookies, but doing so will affect how the website functions.

Examples of what these cookies do:

• Maintain your active session while you are logged into your account
• Prevent cross-site request forgery (CSRF) attacks
• Remember items added to your session before you log in
• Store your cookie consent preferences so we do not ask again on every page

Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often, how long users spend on particular pages, and whether visitors encounter error messages. The data gathered is aggregated and used purely to improve how the website works.

We use Google Analytics and similar tools to gather this information. The data collected does not identify individual visitors directly, although it may be linked to your account if you are logged in.

These cookies are only placed with your consent.

Functional Cookies

Functional cookies allow the website to remember choices you make, such as your preferred language, display settings, or whether you have previously acknowledged a particular notification. They provide a more personalised experience and save you from having to re-enter information on each visit.

These cookies are only placed with your consent.

Targeting and Marketing Cookies

These cookies are used to deliver content and promotions that are relevant to your interests. They may track your browsing activity across different websites and are typically set by our advertising partners. Information collected through these cookies may be shared with third parties such as advertising networks.

We want to be clear: any marketing undertaken via these cookies complies with the UK Gambling Commission’s Licence Conditions and Codes of Practice (LCCP), including the requirement that marketing communications are directed only at adults aged 18 and over.

These cookies are only placed with your consent and can be withdrawn at any time.

Responsible Gambling Cookies

In line with our obligations under the UKGC’s social responsibility requirements, we use certain cookies to support safer gambling tools. These include remembering player-set deposit limits, time-out periods, and self-exclusion status. These cookies are treated as strictly necessary for the purpose of delivering responsible gambling protections and cannot be disabled while you hold an active account with us.

Third-Party Cookies

Some of the cookies placed on our site are set by third parties whose services we use. These include:

Google Analytics – Used to understand site traffic and user behaviour. Google may transfer data outside the UK. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

Payment Processors – Payment service providers such as Visa, Mastercard, and Skrill may place cookies as part of the transaction process. These are governed by the respective provider’s own privacy and cookie policies.

Game Providers – Software providers including NetEnt, Pragmatic Play, Evolution Gaming, Red Tiger Gaming, Play’n Go, and Big Time Gaming may set cookies when you load or play their games within our platform. These providers operate independently and have their own data practices.

Customer Support Tools – Our live chat support feature may use cookies to manage your support session and measure response quality.

We do not control the cookies placed by third parties, and their use is governed by the relevant third party’s own cookie and privacy policies. We encourage you to review those policies where applicable.

Your Consent and How to Manage It

When you first visit https://slotbox-casino-uk.com, a cookie consent banner will appear. You can choose to accept all cookies, accept only certain categories, or reject all non-essential cookies.

You can change or withdraw your consent at any time by clicking the “Cookie Settings” link in the footer of our website. Changes you make will take effect immediately for future browsing, though they will not remove cookies that have already been placed on your device during a prior session.

You can also manage cookies directly through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block all cookies from being set
• Block only third-party cookies
• Clear all cookies when you close the browser

Instructions for managing cookies in the most commonly used browsers are available at the following addresses:

• Google Chrome: https://support.google.com/chrome/answer/95647
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
• Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
• Microsoft Edge: https://support.microsoft.com/en-gb/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

Please be aware that blocking or deleting cookies may affect your ability to use certain features of our website, including logging into your player account and accessing responsible gambling tools.

Do Not Track Signals

Some browsers include a “Do Not Track” (DNT) setting that signals to websites that you prefer not to be tracked across sessions. At present, there is no universally agreed technical standard for how websites should respond to DNT signals. We do not currently alter our data collection practices in response to DNT signals, but you are able to control cookie use through the methods described above.

Cookies and Age Verification

As a licensed gambling operator, we are legally required to verify that all registered players are aged 18 or over before they access real-money games. Cookies may be used to support this process by maintaining session state during identity verification checks. These are treated as strictly necessary for compliance with our regulatory obligations.

International Transfers

Some of our third-party service providers are based outside the United Kingdom. Where personal data collected through cookies is transferred internationally, we require that appropriate safeguards are in place in line with UK GDPR requirements, such as adequacy decisions or standard contractual clauses.

Retention of Cookie Data

The length of time data collected through cookies is retained depends on the type of cookie:

• Session cookies are deleted when you close your browser
• Persistent cookies remain for the period set at the time of placement, typically between 30 days and 24 months depending on their purpose
• Analytics data is typically held in aggregated form for up to 26 months
• Responsible gambling cookies related to active restrictions remain in place for the duration of those restrictions

Your Rights

Under UK GDPR, you have the following rights in relation to personal data collected through cookies:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request erasure of your data in certain circumstances
• The right to object to or restrict processing
• The right to withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal
• The right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk if you believe your data has been handled unlawfully

To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable law, or updates to our services. When we make material changes, we will notify you via a notice on our website or through the cookie consent banner. Continued use of the site after any such update will constitute acknowledgement of the revised policy.

Contact Us

If you have any questions about the cookies we use or this policy, please get in touch:

Email: [email protected]

Website: https://slotbox-casino-uk.com

Slotbox Casino is committed to responsible gambling. If you have concerns about your gambling behaviour, please visit BeGambleAware at https://www.begambleaware.org or GamStop at https://www.gamstop.co.uk. You must be 18 or over to register and play. Please gamble responsibly.